Last updated: August 31, 2026
This Privacy Policy describes how buildwind.net (“we,” “us,” or “our”) collects, uses, and discloses your personal data when you visit our website https://www.buildwind.net and the choices you have associated with that data. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Who we are
buildwind.net is operated by BuildWind SRL, located at Rue Bara 175, 1070 Brussels, Belgium.
For any questions regarding this Privacy Policy or our data practices, please contact us at:
2. What personal data we collect
We collect various types of information for various purposes to provide and improve our service to you. The categories of personal data we may collect include:
- Contact Data: the name, email address and message you send us through the contact form, or the details you choose to share with our site assistant so we can follow up on a question.
- Technical Data: your IP address and request details are processed transiently by our hosting provider to deliver the pages you request and to protect the website against abuse. We do not use cookies, analytics or tracking technologies, and we do not build profiles of our visitors.
3. How we collect your data
We collect personal data through various methods:
- Directly from You: when you contact us through the contact form, by email, or through the site assistant.
- Automatically: the technical data needed to serve the website (such as your IP address) is processed by our hosting infrastructure for the duration of the request. We do not set cookies and we do not track your activity across pages. Our dedicated Cookie Policy explains this in detail, including the few places where third-party content (a map, a video) loads only at your request.
4. How we use your data
We use the collected data for various purposes, based on specific legal bases:
- To provide and maintain our website: to ensure the website functions correctly and is accessible.
- Legal basis: Legitimate interest (necessary for the proper functioning of our website).
- To respond to your inquiries: if you contact us via the contact form, by email, or through the site assistant, to communicate with you and address your requests.
- Legal basis: Legitimate interest (to manage customer service) or performance of a contract (if your inquiry leads to a service agreement).
5. Legal basis for processing (GDPR)
Under the GDPR, we rely on the following legal bases for processing your personal data:
- Consent: we process your personal data where you have given us explicit consent to do so for a specific purpose. You have the right to withdraw your consent at any time.
- Legitimate interest: we may process your personal data when it is necessary for our legitimate interests (or those of a third party), provided your fundamental rights and freedoms do not override those interests. This applies to data necessary for the basic operation and security of our website.
- Performance of a contract: if you enter into a contract with us (e.g. for a specific service), we may process your data as necessary to fulfill that contract.
- Legal obligation: we may process your personal data when it is necessary to comply with a legal obligation.
6. Who we share your data with
We may share your personal data with the following categories of third parties:
- Service providers: we use third-party service providers to operate our website and services: Cloudflare (web hosting and content delivery), Resend (delivery of the emails sent through our contact form and site assistant) and Anthropic (processing of the questions you ask our site assistant, to generate the answer). These providers only have access to your personal data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We do not share your data with analytics or advertising companies.
- Legal requirements: we may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of buildwind.net.
- Prevent or investigate possible wrongdoing in connection with the website.
- Protect the personal safety of users of the website or the public.
- Protect against legal liability.
7. International data transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
For example, our service providers Cloudflare, Resend and Anthropic are based in the United States, and data they process for us may be transferred to and stored on servers there. We ensure that appropriate safeguards are in place to protect your data during such transfers, typically through the use of Standard Contractual Clauses (SCCs) approved by the European Commission, or by relying on other valid transfer mechanisms under GDPR.
8. Data retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
9. Your data protection rights (GDPR)
As a data subject under GDPR, you have certain rights regarding your personal data:
- The right to access: you have the right to request copies of your personal data.
- The right to rectification: you have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure (“right to be forgotten”): you have the right to request that we erase your personal data, under certain conditions, especially for direct marketing purposes.
- The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: you have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at info@buildwind.net or through our Contact Us Page.
Right to lodge a complaint with a supervisory authority
If you are an individual in the European Economic Area (EEA) and you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority. In Belgium, the relevant supervisory authority is the Gegevensbeschermingsautoriteit / Autorité de protection des données (GBA/APD).
You can find their contact details on their official website: https://www.gegevensbeschermingsautoriteit.be/
10. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, you can contact us:
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